Ines OkaforAnnual report 2026

2026 in review

Reliable systems, secure data and a helpdesk people don’t dread.

Ines Okafor

IT Manager

Lisbon, Portugal

The year in numbers

350
people supported
99.95%
uptime
ISO 27001
certified

Letter from the founder

Dear reader,

I run IT for a 350-person company across three offices: networks, devices, security, cloud and the helpdesk.

I moved us to the cloud in six months and passed our first ISO 27001 audit.

Ines

Milestones

  1. 2020

    IT Manager

    Northwind Pay

  2. 2014

    Systems Administrator

    Porto Digital

“Since Ines took over, IT problems simply stopped being a topic in leadership meetings.”
COO · Northwind Pay

Governance & giving back

  • IT health check

    Systems, security and costs reviewed.

  • Cloud migration

    Planning and managing the move.

  • Security readiness

    Getting ready for ISO 27001 or Cyber Essentials.

Education

  • ISC2

    CISSP, 2021