Lucía FerrerAnnual report 2026

2026 in review

A clinic that runs on time, so doctors can focus on patients.

Lucía Ferrer

Practice Manager, Medical Clinic

Barcelona, Spain

The year in numbers

8
doctors supported
−50%
waiting time
€4.2m
annual billing

Letter from the founder

Dear reader,

I manage a busy private clinic with eight doctors: appointments, staff, billing, insurers and compliance.

Waiting times are down by half since we redesigned the booking system.

Lucía

Milestones

  1. 2019

    Practice Manager

    Consulta Ferrer, Eixample

  2. 2014

    Patient Services Manager

    Hospital Universitari Mediterrani

“Lucía is the reason our clinic runs on time.”
Medical Director · Clinic

Governance & giving back

  • Clinic operations review

    Bookings, billing and patient flow.

  • Interim practice manager

    Three to six months.

  • New clinic set-up

    Systems and staff for opening day.

Education

  • Universitat Pompeu Fabra

    Master’s in Healthcare Management, 2016