Rebecca Hale

General Manager · Since 2018

Responsible for thewhole business: people,customers and thenumbers.

Rebecca Hale · Birmingham, UKOpen to Head of Operations roles

Speak to Rebecca

£45m

revenue

−3% → 9%

operating margin

260

people

The practice

I run a £45m business unit with 260 people across sales, operations and customer service.

I took it from a loss to a 9% margin in three years, mainly by fixing service and keeping good people.

Areas of practice

  1. 01P&L ownership
  2. 02Strategy
  3. 03Team leadership
  4. 04Commercial negotiation
  5. 05Customer experience
  6. 06Turnarounds

Fees

“Rebecca turned our worst-performing division into the one everyone wants to work in.”
Group CEO — Midland Fresh Foods

Career

  • General ManagerMidland Fresh Foods, Food Service · 2022–Present
  • Operations ManagerMidland Fresh Foods · 2018–2022

Admissions

  • MBAWarwick Business School