ProspectusIssued 2026

Hotel General Manager

Rebecca Hale

Guests who come back, and staff who stay.

1.The adviser

I run a 120-room city-centre hotel with a restaurant, bar and conference rooms.

Guest scores rose from 8.1 to 9.2 under my management, and so did profit.

Specialisms: Hotel operations · Revenue management · Guest experience · Events & conferences · P&L · Team leadership

2.Services and charges

Hotel performance review

Rooms, rates, reviews and staffing.

Quote

Interim general manager

Three to six months.

From £700 / day

Service training

For front office and housekeeping teams.

£1,100

3.Experience

  • 2021 – PresentHotel General Manager, The Mailbox Hotel, Birmingham
  • 2016 – 2021Front Office Manager, Grand Severn Hotel

4.Qualifications

  • BA International Hospitality Management — Oxford Brookes University, 2013

5.References

“The calmest hotel manager I’ve worked with. Nothing is ever a problem.”¹