Key Account Manager · Chicago, Illinois
Open to Strategic AE and first-line sales leadership roles
gross renewal rate
98%
I look after customers so well they buy more without being sold to.
2017–2021
Account Manager
Brightline Software
2021–Present
Key Account Manager
Clarity Health Systems
I manage 28 of our largest customers: quarterly reviews, renewals, expansion and the occasional escalation at 7am.
My accounts renew at 98% and grew 31% last year, mostly because I know their business as well as ours.
“Jordan knows our roadmap almost better than we do. Every renewal has been a ten-minute call.”